Privacy Policy

At Lizandra Assisted Living ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (LizandraALF.com) or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out forms on our website, request a tour, or contact us. This may include:

• Name
• Email address
• Phone number
• Information regarding your loved one's care needs

2. How We Use Your Information

We use the information we collect primarily to communicate with you and provide our services. Specifically, we may use your information to:

• Respond to your inquiries and schedule facility tours.
• Provide information about our care options and availability.
• Improve our website and customer service.

3. Medical Information & HIPAA

Please note that any detailed medical information should be discussed securely over the phone or in person during your custom care assessment. While we take standard security measures to protect data submitted through our website, standard email and web forms are not intended for the transmission of sensitive Protected Health Information (PHI).

4. Cookies and Tracking

Our website may use standard "cookies" to enhance user experience and gather basic analytical data (such as how many visitors view our site). You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our trusted partners for the purposes outlined above.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lizandra Assisted Living Facility Inc.
8507 N 28th St, Tampa, FL 33604
Phone: (813) 869-1209
Email: info@LizandraALF.com